PROJECT EXAMPLES

SOUTHEAST GOVERNMENT AGENCY

Provided Site Surveys at 151 Locations

 

Performed site surveys at 151 locations, which consisted of determining and making recommendations as to where the equipment should be located. Provided detailed measurements, drawings, and photos. MCR then compiled this information on a Visio drawing. Rolled out the ID/DL workstations at the designated locations. This assignment also included project management of the MCR install team, staging equipment at central warehouse locations, delivery and installation, training end-users on the use of the new hardware and application software, and finally the removal and transport of the legacy equipment back to the central warehouse.

SOUTHERN GOVERNMENT AGENCY

On-Site Maintenance at 132 Locations

 

MCR provides on-site maintenance for the ID/DL systems at approximately 132 locations. We also provide first level help desk support. Calls are taken between the hours of 7:00 am - 6:00 pm, Monday through Friday. The response time at high volume sites (25 locations) is two hours. 

MIDWEST GOVERNMENT AGENCY

Rolled Out 1,440 Thin Client Workstations

MCR provided the rollout of 1440 new Thin Client workstations, 1440 signature pads, which we preconfigured before the rollout, and 525 Fujitsu scanners at 195 State locations Included project management of the MCR install team, assisting State IT with the imagining of the new Thin Clients, testing new images at seven pilot locations, pre-configuring 1440 signature pads, and sorting and staging equipment at a centrally located warehouse.

MIDWEST GOVERNMENT AGENCY

Roll Out of New Credit Card Readers at 132 Locations

 

 MCR provided the rollout of new credit card readers at 132 state agencies. This included project management.

Standard MCR Service Contracts and Projects

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